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About Us

Disease Management Coordinator

Major Responsibilities:

  • Participates in screening of initial data to identify participants in need of direct disease management.
  • Makes initial and follow-up calls to participants and providers to develop the appropriate care plans and coordinates care plans with Disease Management Coordinators , providers and community resources, in accordance with disease management protocols, to ensure that participant’s needs are being coordinated within the health care system.
  • Coordinates activities with the current Quality Improvement/Health Education programs and participates in the development of new programs.
  • Logs telephone call notes in disease management database.
  • Ensures the privacy and security of PHI (Protected Health Information) as outlined in SFHP's policies and procedures relating to HIPAA compliance.
  • Makes recommendations for improvement to leadership.
  • Other responsibilities as assigned.

Required Qualifications:

  • Current unrestricted California RN or LVN license, required.
  • Bilingual written and fluent verbal skills in Spanish or Cantonese, required.
  • Detail-oriented, highly organized, and able to work with multiple team members and departments.
  • Ability to communicate effectively (spoken and written) with internal and external parties.
  • Experience with chronic health care conditions in a health care delivery setting – 1 year required, 3 years preferred.

Preferred Qualifications:

  • Computer competency in using Microsoft Office applications including Outlook, and Excel. Familiarity with databases such as ACCESS, a plus.
  • Knowledge of and experience with state and federal insurance programs, a plus.
  • Bachelor’s Degree in nursing, preferred.

Interested candidates should reference job code DMC708, and apply on line at:
https://home.eease.com/recruit/?id=59003

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San Francisco Health Plan is an Equal Opportunity Employer (EOE) M/F/D/V