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About Us

Manager, Analytic Services

The incumbent in this position is accountable for managing the day-to-day activities of the Analytics Services staff whose functions are to ensure on-going availability of data via accurate ETL/EDI of data in/out of SFHP and subsequent presentation of said data via ad-hoc or canned reports. The incumbent will also be responsible for management of the data analysis function including defining, designing and delivering ad hoc and production reports, data quality, and overseeing the technology tools and architecture for business intelligence and key performance metrics. The Manager of Analytics Services is accountable for the technical direction, design and development of all enterprise reporting, dashboard and business intelligence offerings.  This individual will also work very closely with both the Senior Manager, Development Services to ensure staff’s compliance on coding standards and Manager, Production Services on automating and operationalizing production reports.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Under the guidance of the Director, Business Services & other ITS Management, develops/enhances and recommends policies, practices, standards for data quality verification and cleanup, extract summarization, reporting and analysis by department staff.
  • Oversee the on-going development of data warehouse / data mart technology environments from the business end-user’s perspective in order to produce timely and accurate information for management decision making and planning, including business metrics and key performance indicators (KPIs).
  • Works collaboratively in cross-functional teams to proactively drive informed business decisions.
  • Oversee the development, design and implementation of BI strategies and strategy for ETL architecture, data in/out – including HIPAA x12 transaction sets, access layers systems, reporting and analytic platforms.
  • Works with business decision makers to ensure databases and reports have accurate and consistent content that is formally accepted by the business owners of the data.
  • Works closely and collaboratively with other ITS Management team members to ensure staff’s compliance of coding standards and data loading and extracting processes.
  • Manages and develops Analytics Service staff to achieve department objectives including determining staffing needs, setting goals, interviewing, selecting, coaching, and evaluating the performance of all direct reports.  Ensures staff is trained and works with department and/or enterprise trainer to develop written training materials and procedures. Promotes a constructive work environment to accomplish work and meet customer demands.
  • Establishes departmental goals and objectives that support the corporate mission and goals and ensure individual performance goals support departmental goals.  Measures and monitors the status of goal achievement.
  • Performs other duties as assigned.

CORE COMPETENCIES / KNOWLEDGE & SKILL REQUIREMENTS

  • Demonstrated ability to manage and supervise staff, including mentoring, coaching and hiring/firing.
  • Deep understanding of information systems, business processes, the key drivers and measures of success for the healthcare industry, particularly the Payor market, managed care and State-sponsored programs.
  • Detail oriented with problem-solving abilities. Excellent analytical and problem-solving skills utilizing creative solutions.
  • Strong organizational/time management and multi-tasking abilities.

EDUCATION, EXPERIENCE & TRAINING REQUIRED

  • A Bachelor’s degree in computer science or a related field.
  • A MHA/MS/MBA degree is preferred.
  • A minimum of 5 years experience in at least one of the areas supported by this department, e.g. reporting, data modeling, HIPAA x12 transaction sets, ETL and data analysis methodologies, including at least 2 years of supervisory/management experience.

ESSENTIAL FUNCTIONS—PHYSICAL POSITION REQUIREMENTS; MACHINES AND/OR EQUIPMENT USED

  • PC proficiency required; MSOffice skills (Outlook, Word, Excel, PowerPoint).
  • Ability to work on a computer up to 7 hours a day. Regularly required to sit for long periods of time, and occasionally stand and walk.
  • Regularly uses hands to operate computer and other office equipment.
  • Close vision required for computer usage. Occasionally required to stoop, kneel, climb and lift up to 25 pounds.

Interested parties please apply here:

https://home.eease.adp.com/recruit/?id=512611