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Members

Important Contacts

Call your primary care provider (PCP) to:

  • Make an appointment
  • See a specialist



Call San Francisco Health Plan (800)288-5555, or email us at memberservices@sfhp.org to:

  • Change your primary care provider (pcp)
  • Get a new member ID card
  • Change your address, phone number, or last name
  • Report a problem with your pcp or other health care services
  • Get help filling your prescriptions



Call San Francisco Behavioral Health Services at (888)246-3333 (toll free) or 1-888-484-7200 [TDD] to:

  • Get mental health counseling
  • Access a substance abuse counselor



Call Vision Service Plan (VSP) at (800)877-7195 to:

  • Get an eye exam or eyeglasses



Call Delta Dental Healthy Kids Customer Service toll free number at (877) 580-1042 and include the group name and number, SF60, to:

  • Ask questions about your dental plan



For members of SFHP that are hearing impaired, call San Francisco Health Plan at (415)547-7830 [TDD].