Providers

Provider Relations

phone (415) 547-7818, ext. 7084
fax (415) 615-6450
email Provider.Relations@sfhp.org

Eligibility Verification

Secure Provider Website: Verify eligibility and PCP for any date of service.
Interactive Voice Response System (415) 547-7810 
phone (800) 288-5555 or (415) 547-7800
fax (415) 547-7825
email memberservices@sfhp.org

Authorizations 

phone (415) 547-7818, ext. 400
fax (415) 357-1292
email authorizations@sfhp.org

Claims

Phone  (415) 547-7818, ext. 7115
Phone Hours  9:00 to 12:00 and 1:00 to 5:00 Monday-Friday
Fax  (415) 547-7827
Email  claimsinfo@sfhp.org
Address  Claims Department, 201 Third Street, 7th Floor, San Francisco, CA  94103

Health Education/Special Programs &
Quality Improvement

phone (415) 615-4251
fax (415) 615-6451
email tfisher@sfhp.org

Member Outreach

phone (415) 615-4254
email QI_SFHP@sfhp.org

Pharmacy

National Medical Health Card Systems: (800) 777-0074
phone (415) 547-7818, ext. 7085 
fax (415) 357-1292
email pharmacy@sfhp.org (For providers and pharmacies only)

Contracts

phone  (415) 615-4225
email scao@sfhp.org