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Authorizations

Obtaining Prior Authorization For Service

Please email (preferred) or fax all requests according to the member's line of business listed in the following directory, including the member's name, SFHP identification number, CPT and ICD:9 codes and site of service. In addition, provide clinical notes to support your request.

Prior authorization of services is required for all procedures, out-of-network referrals (i.e.: a CHN member consulting with a UCSF specialist) and inpatient admissions. Referrals within a member's medical group do not require prior authorization.

Service Coverage Inquiries

Please email (preferred) or fax all inquiries according to the member's medical group listed in the following directory, including the member's name, SFHP identification number, CPT and ICD:9 codes and site of service.

Medical Group Phone Fax

Community Health Network

(415) 547-7818 x 400

authorizations@sfhp.org

(415) 357-1292

UCSF

(415) 547-7818 x 400

authorizations@sfhp.org

(415) 357-1292

Chinese Community Health Care Association

(415) 955-8800 x 3286 or x3238 (outpatient services)

(415) 955-8800 x3239 (inpatient admissions)

(415) 398-3669

Kaiser Permanente

San Francisco

(415) 833-4792

(415) 833-2657

North East Medical Services

(415) 352-5045

(415) 398-1742

Hill Physicians

 

(800) 445-5747

(925) 820-4311 (outpatient services)
(925) 362-6577 (inpatient admissions)