{"id":76833,"title":"Your Health Matter Summer 2022","slug":"your-health-matter-summer-2022","hero":{"ID":76843,"id":76843,"title":"Header_YHMWeb_ENG_SPA_RUS","filename":"Header_YHMWeb_ENG_SPA_RUS.png","filesize":1285904,"url":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/Header_YHMWeb_ENG_SPA_RUS.png","link":"https:\/\/www.sfhp.org\/health-wellness\/newsletters\/your-health-matter-summer-2022\/attachment\/header_yhmweb_eng_spa_rus\/","alt":"","author":"30","description":"","caption":"","name":"header_yhmweb_eng_spa_rus","status":"inherit","uploaded_to":76833,"date":"2022-07-06 23:39:47","modified":"2022-07-06 23:39:47","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.sfhp.org\/wp-includes\/images\/media\/default.png","width":2585,"height":486,"sizes":{"thumbnail":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/Header_YHMWeb_ENG_SPA_RUS-200x200.png","thumbnail-width":200,"thumbnail-height":200,"medium":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/Header_YHMWeb_ENG_SPA_RUS-768x144.png","medium-width":768,"medium-height":144,"medium_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/Header_YHMWeb_ENG_SPA_RUS-768x144.png","medium_large-width":768,"medium_large-height":144,"large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/Header_YHMWeb_ENG_SPA_RUS-1200x226.png","large-width":1200,"large-height":226,"1536x1536":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/Header_YHMWeb_ENG_SPA_RUS-1536x289.png","1536x1536-width":1536,"1536x1536-height":289,"2048x2048":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/Header_YHMWeb_ENG_SPA_RUS-2048x385.png","2048x2048-width":2048,"2048x2048-height":385,"hero":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/Header_YHMWeb_ENG_SPA_RUS-1200x226.png","hero-width":1200,"hero-height":226,"hero_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/Header_YHMWeb_ENG_SPA_RUS-1920x361.png","hero_large-width":1920,"hero_large-height":361}},"cover":{"ID":76844,"id":76844,"title":"YHM-Small-Image_ENG","filename":"YHM-Small-Image_ENG.png","filesize":32094,"url":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM-Small-Image_ENG.png","link":"https:\/\/www.sfhp.org\/health-wellness\/newsletters\/your-health-matter-summer-2022\/attachment\/yhm-small-image_eng\/","alt":"","author":"30","description":"","caption":"","name":"yhm-small-image_eng","status":"inherit","uploaded_to":76833,"date":"2022-07-06 23:40:19","modified":"2022-07-06 23:40:19","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.sfhp.org\/wp-includes\/images\/media\/default.png","width":117,"height":150,"sizes":{"thumbnail":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM-Small-Image_ENG.png","thumbnail-width":117,"thumbnail-height":150,"medium":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM-Small-Image_ENG.png","medium-width":117,"medium-height":150,"medium_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM-Small-Image_ENG.png","medium_large-width":117,"medium_large-height":150,"large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM-Small-Image_ENG.png","large-width":117,"large-height":150,"1536x1536":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM-Small-Image_ENG.png","1536x1536-width":117,"1536x1536-height":150,"2048x2048":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM-Small-Image_ENG.png","2048x2048-width":117,"2048x2048-height":150,"hero":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM-Small-Image_ENG.png","hero-width":117,"hero-height":150,"hero_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM-Small-Image_ENG.png","hero_large-width":117,"hero_large-height":150}},"overlay_color":"#00a0df","sections":[{"uid":672803289,"layout":"text_block","section_title":"Know Your Pharmacy Benefits","hide_section_title":false,"content":"<div class=\"row\">\n<div class=\"col-md-12\">\n<div class=\"col-md-8\"><img loading=\"lazy\" class=\"alignleft wp-image-66594 size-full\"  src=\"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_pharmacy_web_ENG_SPA-e1657240837979.png\" alt=\"\" width=\"500\" height=\"500\" \/><\/div>\n<h4 style=\"padding-top: 10px;\">Starting January 1, 2022, the pharmacy benefit for SFHP members is provided by Medi-Cal Rx.<\/h4>\n<p>This changes the way many of your pharmacy services are provided and funded but does not change your Medi-Cal eligibility or benefits.  <\/p>\n<p>At your visit, let your doctor know at which network pharmacy you want to pick up your medicines. To get your medicines show your SFHP Member ID Card or your Medi-Cal Benefits Identification Card (BIC) to the pharmacy staff.<\/p>\n<p>Medi-Cal members do not pay money for medicines covered under their pharmacy benefit.<\/p>\n<p>At <a href=\"https:\/\/medi-calrx.dhcs.ca.gov\/home\/\"target=\"blank\"><strong>medi-calrx.dhcs.ca.gov, <\/strong><\/a>you can find more information about your pharmacy benefit. You can view the most up-to-date Medi-Cal Rx formulary and see if your medication is in it. You can see if your medication needs prior authorization or step therapy. You can find important forms and search for a pharmacy. There is also a list of commonly asked questions. To send in your own questions, you can register in the Medi-Cal Rx Beneficiary Portal to email or chat.<\/p>\n<p>If you cannot use the internet or have any questions about which medicines are covered, please call Medi-Cal Rx Customer Service at <strong>1(800) 977-2273.<\/strong>\n<\/div>\n<\/div>\n<\/div>\n","image":{"featured_image":{"ID":77031,"id":77031,"title":"YHM_pharmacy_web_all","filename":"YHM_pharmacy_web_all.png","filesize":17367,"url":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_pharmacy_web_all.png","link":"https:\/\/www.sfhp.org\/health-wellness\/newsletters\/your-health-matter-summer-2022\/attachment\/yhm_pharmacy_web_all\/","alt":"","author":"30","description":"","caption":"","name":"yhm_pharmacy_web_all","status":"inherit","uploaded_to":76833,"date":"2022-07-18 18:58:50","modified":"2022-07-18 18:58:50","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.sfhp.org\/wp-includes\/images\/media\/default.png","width":432,"height":254,"sizes":{"thumbnail":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_pharmacy_web_all-200x200.png","thumbnail-width":200,"thumbnail-height":200,"medium":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_pharmacy_web_all.png","medium-width":432,"medium-height":254,"medium_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_pharmacy_web_all.png","medium_large-width":432,"medium_large-height":254,"large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_pharmacy_web_all.png","large-width":432,"large-height":254,"1536x1536":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_pharmacy_web_all.png","1536x1536-width":432,"1536x1536-height":254,"2048x2048":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_pharmacy_web_all.png","2048x2048-width":432,"2048x2048-height":254,"hero":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_pharmacy_web_all.png","hero-width":432,"hero-height":254,"hero_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_pharmacy_web_all.png","hero_large-width":432,"hero_large-height":254}},"banner":false},"key_color":"#00aae7","hide_from_toc":false},{"uid":798688481,"layout":"text_block","section_title":"Our Staff Are Not Paid on the Decisions They Make About Your Health Care","hide_section_title":false,"content":"<div class=\"row\">\n<div class=\"col-md-12\">\n<div class=\"col-md-12\"><img loading=\"lazy\" class=\"alignright wp-image-66594 size-full\"  src=\"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_OurStaffAreNotPaid_ENG.png\" alt=\"\" width=\"400\" height=\"500\" \/><\/div>\n<p>The UM process does not contain financial incentives, direct or indirect, to influence utilization management decisions.<\/p>\n<p>The nurses, medical directors, other professional providers, and independent medical consultants who perform utilization review services for SFHP are not compensated or given incentives based on their coverage review decisions.<\/p>\n<p>SFHP does not specifically reward or provide financial incentives to individuals performing utilization review services for issuing denials of coverage. There are no financial incentives for UM staff or independent medical consultants to encourage utilization review decisions that result in under-utilization.<\/p>\n<p>If you have any questions regarding utilization review,<spam style=\"color:#00AAE7;\"> please call Customer Service at,<\/spam> <strong>1(415) 547-7800<\/strong> or <strong>1(800) 288-5555<\/strong> (toll-free), or for the hearing impaired, call <strong>1(415) 547-7830<\/strong> or <strong>1(888) 883-7347<\/strong> (TDD), Monday\u2013Friday, from 8:30am to 5:30pm. Linguistic services are available, free of charge, to Medi-Cal and Healthy Workers HMO members requiring language assistance.<\/p>\n<p>After business hours, UM staff can receive secure voicemail, fax, and email. UM staff will respond to messages the next business day. If the message is received after midnight Monday through Friday, the staff will respond the same business day.\n<\/p><\/div>\n<\/div>\n","image":{"featured_image":{"ID":76888,"id":76888,"title":"OurStaffAreNotPaid_featureImageArtboard-2","filename":"OurStaffAreNotPaid_featureImageArtboard-2.png","filesize":170351,"url":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/OurStaffAreNotPaid_featureImageArtboard-2.png","link":"https:\/\/www.sfhp.org\/health-wellness\/newsletters\/your-health-matter-summer-2022\/attachment\/ourstaffarenotpaid_featureimageartboard-2\/","alt":"","author":"30","description":"","caption":"","name":"ourstaffarenotpaid_featureimageartboard-2","status":"inherit","uploaded_to":76833,"date":"2022-07-09 23:25:44","modified":"2022-07-09 23:25:44","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.sfhp.org\/wp-includes\/images\/media\/default.png","width":355,"height":347,"sizes":{"thumbnail":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/OurStaffAreNotPaid_featureImageArtboard-2-200x200.png","thumbnail-width":200,"thumbnail-height":200,"medium":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/OurStaffAreNotPaid_featureImageArtboard-2.png","medium-width":355,"medium-height":347,"medium_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/OurStaffAreNotPaid_featureImageArtboard-2.png","medium_large-width":355,"medium_large-height":347,"large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/OurStaffAreNotPaid_featureImageArtboard-2.png","large-width":355,"large-height":347,"1536x1536":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/OurStaffAreNotPaid_featureImageArtboard-2.png","1536x1536-width":355,"1536x1536-height":347,"2048x2048":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/OurStaffAreNotPaid_featureImageArtboard-2.png","2048x2048-width":355,"2048x2048-height":347,"hero":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/OurStaffAreNotPaid_featureImageArtboard-2.png","hero-width":355,"hero-height":347,"hero_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/OurStaffAreNotPaid_featureImageArtboard-2.png","hero_large-width":355,"hero_large-height":347}},"banner":false},"key_color":"#00aae7","hide_from_toc":false},{"uid":1309888002,"layout":"text_block","section_title":"Watch New Videos About Your Medi-Cal Member Benefits & Services","hide_section_title":false,"content":"<div class=\"row\">\n<div class=\"col-md-7\">\n<h4 style=\"color: #df6420; font-weight: 600; padding-right:20px;\">SFHP has new videos to help you learn more about your Medi\u2011Cal benefits.<\/h4>\n<h4 style=\"color: #df6420; font-weight: 600;padding-right:20px;\">Watch videos on these topics:<\/h4>\n<ul style=\"padding-right:10px;\">\n<li>Your new member Welcome Kit<\/li>\n<li>The system of care<\/li>\n<li>Access to a Primary Care Provider<\/li>\n<li>Who to call for your health care needs<\/li>\n<li>Interpreter services<\/li>\n<li>And much more!<\/li>\n<\/ul>\n<p style=\"padding-right:10px;\">If you have questions about your benefits or services, call Customer Service at <strong style=\"color: #df6420;\"> 1(415) 547-7800. <\/strong> We are open Monday\u2013Friday, 8:30am to 5:30pm.<\/p>\n<\/div>\n<div class=\"col-md-4\"><a href=\"https:\/\/www.youtube.com\/watch?v=HQbeQ6bhqvM&amp;list=PLd9vh0sqUmHSLrohhufHBny_WhampVpH3&amp;index=1&amp;t=8s\"><img loading=\"lazy\" class=\"alignleft wp-image-66594 size-full\" style=\"float: right; padding-bottom: 5px; display: block;\" src=\"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/01\/MemberVideo_English-copy.png\" alt=\"\" width=\"500\" height=\"500\" \/><\/a><\/div>\n<\/div>\n","image":{"featured_image":{"ID":74782,"id":74782,"title":"MemberVideo_English copy","filename":"MemberVideo_English-copy.png","filesize":11935842,"url":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/01\/MemberVideo_English-copy.png","link":"https:\/\/www.sfhp.org\/health-wellness\/newsletters\/your-health-matters-winter-2022\/attachment\/membervideo_english-copy\/","alt":"","author":"7","description":"","caption":"","name":"membervideo_english-copy","status":"inherit","uploaded_to":74732,"date":"2022-01-19 17:33:10","modified":"2022-01-19 17:33:10","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.sfhp.org\/wp-includes\/images\/media\/default.png","width":6000,"height":5000,"sizes":{"thumbnail":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/01\/MemberVideo_English-copy-200x200.png","thumbnail-width":200,"thumbnail-height":200,"medium":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/01\/MemberVideo_English-copy-768x640.png","medium-width":768,"medium-height":640,"medium_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/01\/MemberVideo_English-copy-768x640.png","medium_large-width":768,"medium_large-height":640,"large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/01\/MemberVideo_English-copy-1200x1000.png","large-width":1200,"large-height":1000,"1536x1536":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/01\/MemberVideo_English-copy-1536x1280.png","1536x1536-width":1536,"1536x1536-height":1280,"2048x2048":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/01\/MemberVideo_English-copy-2048x1707.png","2048x2048-width":2048,"2048x2048-height":1707,"hero":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/01\/MemberVideo_English-copy-900x750.png","hero-width":900,"hero-height":750,"hero_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/01\/MemberVideo_English-copy-1296x1080.png","hero_large-width":1296,"hero_large-height":1080}},"banner":false},"key_color":"#df6420","hide_from_toc":false},{"uid":829211298,"layout":"text_block","section_title":"Get Rewarded  for Taking Care of Your Health","hide_section_title":false,"content":"<div class=\"row\">\n<div class=\"col-md-12\">\n<h3 style=\"padding-top: 10px;color:#007db4;\">SFHP has two incentive programs, Perinatal Visit and Well-Child Visits.<\/h3>\n<div class=\"col-md-12\"><img loading=\"lazy\" class=\"alignright wp-image-66594 size-full\"  src=\"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_Summer_GetRewarded_ENG.png\" alt=\"\" width=\"400\" height=\"600\" \/><\/div>\n<div class=\"row\">\n<div class=\"col-md-10\">\n<h4 style=\"color:#62BB46;font-weight:600;\">To get the gift card, members must:<\/h4>\n<div class=\"row\">\n<div class=\"col-md-3\"><img src=\"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_Do_Icon.png\"style=\"float:left;padding-right:5px;\"\/><\/div>\n<div class=\"col-md-9\">\n<p style=\"padding-top: 10px;color: #62BB46;\">Do the activity<\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-3\"><img src=\"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_Fill_Icon.png\"style=\"float:left;padding-right:5px;\"\/><\/div>\n<div class=\"col-md-9\">\n<p style=\"padding-top: 10px;color: #62BB46;\">Fill out the form completely<\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-3\"><img src=\"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_Sign_Icon_2.png\"style=\"float:left;padding-right:5px;\"\/><\/div>\n<div class=\"col-md-9\">\n<p style=\"padding-top: 10px;color: #62BB46;\">Have their Primary Care Provider sign the form<\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-3\"><img src=\"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_Send_Icon.png\"style=\"float:left;padding-right:5px;\"\/><\/div>\n<div class=\"col-md-9\">\n<p style=\"padding-top: 10px;color: #62BB46;\">Send the form to SFHP<\/p>\n<p\/><\/div>\n<\/div>\n<\/div>\n<p>SFHP will process forms that have been signed by providers and correctly filled out within 30 days.<\/p>\n<p>Members who have mailed in a form but have not heard back within 5 weeks may call SFHP Customer Service at <strong>1(800) 288-5555.<\/strong>\n<\/div>\n","image":{"featured_image":{"ID":77001,"id":77001,"title":"GetRewarded_web_ENG_CHI_VIT_TAG","filename":"GetRewarded_web_ENG_CHI_VIT_TAG.png","filesize":258278,"url":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/GetRewarded_web_ENG_CHI_VIT_TAG.png","link":"https:\/\/www.sfhp.org\/health-wellness\/newsletters\/your-health-matter-summer-2022\/attachment\/getrewarded_web_eng_chi_vit_tag\/","alt":"","author":"30","description":"","caption":"","name":"getrewarded_web_eng_chi_vit_tag","status":"inherit","uploaded_to":76833,"date":"2022-07-15 20:54:58","modified":"2022-07-15 20:54:58","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.sfhp.org\/wp-includes\/images\/media\/default.png","width":500,"height":500,"sizes":{"thumbnail":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/GetRewarded_web_ENG_CHI_VIT_TAG-200x200.png","thumbnail-width":200,"thumbnail-height":200,"medium":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/GetRewarded_web_ENG_CHI_VIT_TAG.png","medium-width":500,"medium-height":500,"medium_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/GetRewarded_web_ENG_CHI_VIT_TAG.png","medium_large-width":500,"medium_large-height":500,"large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/GetRewarded_web_ENG_CHI_VIT_TAG.png","large-width":500,"large-height":500,"1536x1536":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/GetRewarded_web_ENG_CHI_VIT_TAG.png","1536x1536-width":500,"1536x1536-height":500,"2048x2048":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/GetRewarded_web_ENG_CHI_VIT_TAG.png","2048x2048-width":500,"2048x2048-height":500,"hero":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/GetRewarded_web_ENG_CHI_VIT_TAG.png","hero-width":500,"hero-height":500,"hero_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/GetRewarded_web_ENG_CHI_VIT_TAG.png","hero_large-width":500,"hero_large-height":500}},"banner":false},"key_color":"#007db4","hide_from_toc":false},{"uid":2033831625,"layout":"text_block","section_title":"Do You Need Help  Talking To Your Doctor?","hide_section_title":false,"content":"<div class=\"row\">\n<div class=\"col-md-12\">\n<h4 style=\"color: #473192; font-weight: 600;\">Our Care Management programs can assist you on your journey to better health. <\/h4>\n<p>We work with our members to assess their needs and create a personal care plan. If you feel you or a family member would benefit from this service, please call us at <strong>1(415) 615-4515.<\/strong> This service is FREE for Medi-Cal and Healthy Workers HMO members.<spam style=\"color:#473192\"> In our programs, you can:<\/spam><\/p>\n<div class=\"row\"><img loading=\"lazy\" src=\"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/YHM_Web_DoYouNeedHelp_ENG.png\"alt=\"\" width=\"700\" height=\"500\"\/><\/div>\n<div style=\"background-color: #473192;padding: 25px;\">\n<h5 style=\"color: #ffffff;\"><strong>Your Rights and Responsibilities<\/strong><\/h5>\n<p style=\"color: #ffffff;\">Medi-Cal and Healthy Workers HMO members have rights and responsibilities. We tell members their rights and responsibilities through SFHP materials like the SFHP Member Handbook and Member Guidebook. These materials list your responsibilities and rights. We also post them online at <strong>            <a href=\"https:\/\/www.sfhp.org\/programs\/medi-cal\/your-rights-and-responsibilities\/\" style=\"color:#ffffff;\">sfhp.org\/programs\/medi-cal\/your-rights-and-responsibilities.<\/a> <\/strong> Contact our Customer Service at <strong style=\"color:#ffffff;\">1(415) 547-7800<\/strong> or <strong style=\"color:#ffffff;\">1(800) 288-5555<\/strong> (toll-free) for any questions or requests regarding member rights and responsibilities.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","image":{"featured_image":{"ID":76996,"id":76996,"title":"iStock-1327214585_call_ENG_SPA","filename":"iStock-1327214585_call_ENG_SPA.png","filesize":52466,"url":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/iStock-1327214585_call_ENG_SPA.png","link":"https:\/\/www.sfhp.org\/health-wellness\/newsletters\/your-health-matter-summer-2022\/attachment\/istock-1327214585_call_eng_spa\/","alt":"","author":"30","description":"","caption":"","name":"istock-1327214585_call_eng_spa","status":"inherit","uploaded_to":76833,"date":"2022-07-15 20:33:40","modified":"2022-07-15 20:33:40","menu_order":0,"mime_type":"image\/png","type":"image","subtype":"png","icon":"https:\/\/www.sfhp.org\/wp-includes\/images\/media\/default.png","width":1570,"height":1438,"sizes":{"thumbnail":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/iStock-1327214585_call_ENG_SPA-200x200.png","thumbnail-width":200,"thumbnail-height":200,"medium":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/iStock-1327214585_call_ENG_SPA-768x703.png","medium-width":768,"medium-height":703,"medium_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/iStock-1327214585_call_ENG_SPA-768x703.png","medium_large-width":768,"medium_large-height":703,"large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/iStock-1327214585_call_ENG_SPA-1200x1099.png","large-width":1200,"large-height":1099,"1536x1536":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/iStock-1327214585_call_ENG_SPA-1536x1407.png","1536x1536-width":1536,"1536x1536-height":1407,"2048x2048":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/iStock-1327214585_call_ENG_SPA.png","2048x2048-width":1570,"2048x2048-height":1438,"hero":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/iStock-1327214585_call_ENG_SPA-819x750.png","hero-width":819,"hero-height":750,"hero_large":"https:\/\/www.sfhp.org\/wp-content\/uploads\/2022\/07\/iStock-1327214585_call_ENG_SPA-1179x1080.png","hero_large-width":1179,"hero_large-height":1080}},"banner":false},"key_color":"#473192","hide_from_toc":false}],"static_links":{"uid":1422577008,"section_title":"","content":[{"title":"Make an Appointment","column":"<p>Our Service Center can help you fill out and submit your Medi\u2011Cal application. Call Customer Service at <strong>1(415) 777\u20119992<\/strong> to get started. The Human Services Agency determines who qualifies for the Medi\u2011Cal Program.<\/p>\n"},{"title":"SFHP Formulary","column":"<p>The SFHP Healthy Workers HMO<br \/>\nDrug Formulary and Prior Authorization criteria is subject to updates. To view our most recent updates, please go to  <a href=\"https:\/\/www.sfhp.org\">sfhp.org. <\/a> If you cannot access<br \/>\nthe internet or have any questions about which medications are covered, call Customer Service a <strong>1(415) 547-7800<\/strong> or <strong>1(800) 288-5555<\/strong>  (toll-free). SFHP Medi\u2011Cal members, for information about your pharmacy benefit, formulary, and finding a pharmacy, please call Medi\u2011Cal Rx at <strong>1(800) 977-2273<\/strong> or visit <a href=\"https:\/\/medi-calrx.dhcs.ca.gov\/home\/\"> Medi-CalRx.dhcs.ca.gov.<\/a><\/p>\n"},{"title":"SF Benefits Net Enrollment Site","column":"<p>Find out if you are eligible for Medi-Cal, Food Stamps, School Meals, and other benefits.<\/p>\n<p>1440 Harrison St.<br \/>\nMonday \u2013 Friday, 8:00am to 5:00pm<\/p>\n<p>Walk-ins welcome.<\/p>\n<p>Call SF BenefitsNet at <strong>1(855) 355-5757.<\/strong><\/p>\n"},{"title":"","column":"<p>Each program administered by San Francisco Health Plan has its own offerings and eligibility rules. Some services and goods described in this newsletter are not available to all members. To see what services and goods are available for you, contact SFHP.<\/p>\n"}]}}