Changes coming to the Healthy Kids HMO Program. Click here for more information.

NOTICE: Richard H. Fine People’s Clinic, ZSFG Children’s Health Center, ZSFG Family Health Center, and ZSFG Positive Health Program have changed their area code from (415) to (628) effective immediately. Please note this change when contacting your PCP.

2019 PIP Resources

Patient Experience

PE 1: Third Next Available Appointment

PE 2: Show Rate

No-Show Reduction Playbook (Coleman Associates)

PE 3: Office Visit Cycle Time

PE 4: Staff Satisfaction Improvement Strategies

PE 5: Improvement in Patient Experience of Primary Care Access

PE 6: Primary Care Access as Measured by Appointment Availability Survey Compliance

PE 7: Improvement in Specialty Access as Measured by HP-CAHPS

Same-Day Appointments

PE 8: Expanding Access to Services

Same-Day Appointments

PE 8: Expanding Access to Services

Option 1: Hepatitis C Treatment Improvement
- Hep C 101 (End Hep C SF)
Option 2: Opioid Safety Improvements
- SFHP Pain Management

For more information please contact PIP Team member: Asma Day at 1(415) 615-5674.

For information on program eligibility, please visit this page.