Community Supports

Community Supports are optional services that can be a substitute for other services, such as hospital care or visits to the ER. Community Supports can be an important part of care for members who need extra support in the community. Community Supports can help with things like moving between care settings, finding housing, and getting healthy meals. The Community Supports available to you under San Francisco Health Plan are Medical Respite (also called Recuperative Care) and Sobering Center.

Member Questions:

  • Community Supports is a new set of optional services for members who might need assistance in the community. These services can help with things like moving between care settings, navigating housing, and getting healthy meals.
  • SFHP is currently providing Medical Respite and Sobering Center Community Supports services. That means SFHP will pay for these services if you need to use them. Our contracted provider for Medical Respite and Sobering Center services is the San Francisco Medical Respite & Sobering Center located at 1171 Mission Street.

No, the Medi-Cal services you get now will not change or be taken away and you can still see your same doctors.

Your care team can help make referrals to Community Supports services that are offered by SFHP. You can also contact the SFHP Care Management Intake line to find out how to receive Community Supports services.

It depends on the Community Supports services you need. Please ask members of your care team or contact the SFHP Care Management Intake line at 1(415) 615-4515 | TTY 1(888) 883-7347.

No, they are optional. You get to decide and it won’t affect any of your Medi-Cal benefits.

It depends on the Community Supports you need. Please ask members of your care team or contact the SFHP Care Management Intake Line at 1(415) 615-4515 | TTY 1(888) 883-7347.

Yes, you can! Right now, SFHP offers Medical Respite and Sobering Center Community Supports services.