Getting Care During Shelter in Place

May 15, 2020

You can still get help from your doctor for many of your health needs. If you are sick, or need medical help, call your doctor first. You can get help through email, video call, or over the phone with your doctor.

The first step is to call your doctor’s office. They may be able to help by phone without even having to go into the office. They will also suggest when it makes sense for you to be seen in person, and how to do so safely.

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SFHP Operations During Shelter in Place

April 17, 2020

San Francisco Mayor London Breed first issued a “Shelter in Place” order for San Francisco effective 12:01am, Tuesday, March 17, 2020. A “shelter in place” means everyone, except workers in Essential Activities, is to work from home to protect our community. Employees working in “Health Care Operations Essential Functions” are exempt from the order.

San Francisco Health Plan is located in the City of San Francisco and is considered an Essential Business. Although our offices are closed, all of our business operations are functioning normally to ensure that we provide all services for our Members and Providers. Read More »

More COVID-19 Information

San Francisco’s #1 Choice for Medi-Cal!

Established in 1994 by the San Francisco Board of Supervisors, San Francisco Health Plan (SFHP) is an award winning, managed care health plan whose mission is to improve health outcomes of the diverse San Francisco communities through successful partnerships.

SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and our more than 145,000 members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services through the Medi-Cal and Healthy Workers HMO programs.

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Eligibility & Enrollment

To join San Francisco Health Plan, you must be eligible and enrolled in one of our health coverage programs and in addition be living in San Francisco. Each program has its own eligibility guidelines. Which program you may be eligible for depends on household income, family size, and age.  Learn more »

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Benefits & Covered Services

Your covered services are free as long as they are medically necessary. Care is medically necessary if it is reasonable and necessary to protect life, keeps you from becoming seriously ill or disabled, or reduces pain from a diagnosed disease, illness or injury.  Learn more »

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For Members

As a member of San Francisco Health Plan, you have peace of mind knowing your family is healthy and happy. We offer two unique health care coverage programs that provide complete medical, dental and vision care at a very low cost.  Learn more »

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For Providers

SFHP is committed to working with Providers to provide you with resources and tools. Whether you want to check members’ eligibility, access our formulary, or download clinical guidelines, we make it easy for our Providers to obtain information.  Learn more »

Helpful Links

Medi-Cal Member Portal

Access your health information anytime from anywhere you have internet access with SFHP HealthLink, our Medi-Cal Member Portal. Read more »

Blood Pressure Awareness

What Is Blood Pressure? Blood pressure is the force of your blood pushing against the walls of blood vessels called arteries. Each time your heart beats, it pumps out blood… Read more »

Looking for a Career at SFHP?

We are a group of highly ambitious individuals who work together to support and inspire each other in our mission to provide affordable health care to the residents of San Francisco. Read more »

Contact Us

Phone: 1(415) 547-7818
Fax: 1(415) 547-7826
Phone Hours: Monday-Friday, 8:30am – 5:30pm
Service Center Lobby Hours: Monday-Wednesday and Friday 8:30am – 5:00pm; Thursday 8:30am – 3:00pm