SFHP Statement on Racial Equality and Community Health

June 12, 2020

I wanted to take the time to recognize the events of these past weeks and how these times remind us that we still have a long way to go towards fixing injustice and achieving true equity for our Black community. I know many of our members, employees, and providers are in pain, angry and so very sad. We want our members to know that we are here for you. We at San Francisco Health Plan (SFHP) understand that structural racism and racial injustice not only took the lives of George Floyd, Breonna Taylor, Ahmaud Arbery, Sean Reed, Tony McDade and many others, but also contribute to the disproportionate negative impact of the COVID-19 pandemic on communities of color across the nation.

Even though SFHP’s work focuses on health care; we understand that community health cannot occur until we heal the wounds of racism within all systems. We care deeply about your health and stand with our community partners and providers in making the work to achieve equity in the delivery of healthcare move ahead.

Our mission at SFHP is grounded in improving the lives of our members and we are dedicated to doing better and being part of the solution. We want to be sure you have access to the support you need, so if your physical or mental health is suffering from the combined impact of the pandemic and the events of these last weeks, the SFHP network of clinics, doctors, nurses and therapists are here for you. Please reach out for support and contact your Primary Care Provider if you are worried about your health. Please refer to the list of resources below. Lastly, I ask each of you to, in some way, be good to yourself. These last few months have been a roller coaster for our country and each of us individually, and we will need strength, compassion and empathy to make it through.

Be Well,
John F. Grgurina, Jr.
CEO

Getting Care During Shelter in Place

May 15, 2020

You can still get help from your doctor for many of your health needs. If you are sick, or need medical help, call your doctor first. You can get help through email, video call, or over the phone with your doctor.

The first step is to call your doctor’s office. They may be able to help by phone without even having to go into the office. They will also suggest when it makes sense for you to be seen in person, and how to do so safely.

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SFHP Operations During Shelter in Place

April 17, 2020

San Francisco Mayor London Breed first issued a “Shelter in Place” order for San Francisco effective 12:01am, Tuesday, March 17, 2020. A “shelter in place” means everyone, except workers in Essential Activities, is to work from home to protect our community. Employees working in “Health Care Operations Essential Functions” are exempt from the order.

San Francisco Health Plan is located in the City of San Francisco and is considered an Essential Business. Although our offices are closed, all of our business operations are functioning normally to ensure that we provide all services for our Members and Providers. Read more »

More COVID-19 Information

San Francisco’s #1 Choice for Medi-Cal!

Established in 1994 by the San Francisco Board of Supervisors, San Francisco Health Plan (SFHP) is an award winning, managed care health plan whose mission is to improve health outcomes of the diverse San Francisco communities through successful partnerships.

SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and our more than 145,000 members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services through the Medi-Cal and Healthy Workers HMO programs.

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Eligibility & Enrollment

To join San Francisco Health Plan, you must be eligible and enrolled in one of our health coverage programs and in addition be living in San Francisco. Each program has its own eligibility guidelines. Which program you may be eligible for depends on household income, family size, and age.  Learn more »

Helpful Links

Benefits & Covered Services

Your covered services are free as long as they are medically necessary. Care is medically necessary if it is reasonable and necessary to protect life, keeps you from becoming seriously ill or disabled, or reduces pain from a diagnosed disease, illness or injury.  Learn more »

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For Members

As a member of San Francisco Health Plan, you have peace of mind knowing your family is healthy and happy. We offer two unique health care coverage programs that provide complete medical, dental and vision care at a very low cost.  Learn more »

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For Providers

SFHP is committed to working with Providers to provide you with resources and tools. Whether you want to check members’ eligibility, access our formulary, or download clinical guidelines, we make it easy for our Providers to obtain information.  Learn more »

Helpful Links

Medi-Cal Member Portal

Access your health information anytime from anywhere you have internet access with SFHP HealthLink, our Medi-Cal Member Portal. Read more »

Childhood Vaccinations Are a Medi-Cal Benefit

Getting all the shots recommended by age 2 will protect your child from 14 dangerous disease, including… Read more »

Looking for a Career at SFHP?

We are a group of highly ambitious individuals who work together to support and inspire each other in our mission to provide affordable health care to the residents of San Francisco. Read more »

Contact Us

Phone: 1(415) 547-7818
Fax: 1(415) 547-7826
Phone Hours: Monday-Friday, 8:30am – 5:30pm
Service Center Lobby Hours: Monday-Wednesday and Friday 8:30am – 5:00pm; Thursday 8:30am – 3:00pm