COVID-19 Public Health Emergency (PHE)
Please report any changes in your contact information so you don’t miss important information about your Medi-Cal coverage.
Read More
COVID-19 Resources
All SFHP members can schedule an appointment by calling
1(415) 615-4519 weekdays from 8:30am – 5:00pm
For the latest information on COVID-19 vaccines in San Francisco, click here.
Home vaccine is an option if it is hard for you to get to a vaccine site. Ask if interested.
If you have any questions about the vaccine and your health, please talk to your primary care provider (PCP). Your PCP is the doctor, nurse practitioner, or physician’s assistant who is in charge of your health care.
If you would like help finding the phone number of your primary care provider, please call SFHP Customer Service at 1(415) 547-7800 weekdays from 8:30am – 5:30pm.
San Francisco’s #1 Choice for Medi-Cal!
Established in 1994 by the San Francisco Board of Supervisors, San Francisco Health Plan (SFHP) is an award winning, managed care health plan whose mission is to improve health outcomes of the diverse San Francisco communities through successful partnerships.
SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and our more than 145,000 members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services through the Medi-Cal and Healthy Workers HMO programs.
Eligibility & Enrollment
To join San Francisco Health Plan, you must be eligible and enrolled in one of our health coverage programs and in addition be living in San Francisco. Each program has its own eligibility guidelines. Which program you may be eligible for depends on household income, family size, and age. Learn more »
Helpful Links
Benefits & Covered Services
Your covered services are free as long as they are medically necessary. Care is medically necessary if it is reasonable and necessary to protect life, keeps you from becoming seriously ill or disabled, or reduces pain from a diagnosed disease, illness or injury. Learn more »
Helpful Links
For Members
As a member of San Francisco Health Plan, you have peace of mind knowing your family is healthy and happy. We offer two unique health care coverage programs that provide complete medical, dental and vision care at a very low cost. Learn more »
Helpful Links
For Providers
SFHP is committed to working with Providers to provide you with resources and tools. Whether you want to check members’ eligibility, access our formulary, or download clinical guidelines, we make it easy for our Providers to obtain information. Learn more »
Helpful Links
Member Portal – Request a New Primary Care Provider (PCP)
Access your health information anytime from anywhere you have internet access with SFHP HealthLink, our Medi-Cal Member Portal. Read more »
Medi-Cal Benefits for Your Peace of Mind
SFHP works with a company called Beacon Health Options (“Beacon”) to provide mild to moderate mental health services… Read more »
Looking for a Career at SFHP?
We are a group of highly ambitious individuals who work together to support and inspire each other in our mission to provide affordable health care to the residents of San Francisco. Read more »
Sign up to get member information from San Francisco Health Plan
You are important to us and we want to provide you the most up-to-date information.
*Must be over 14 years of age to register for our communication program.
*If you would like to change your email or any information on file, please call Customer Service. Phone: 1(800) 288-5555 or 1(415) 547-7800 | TTY
1(888) 883-7347 | Phone Hours: Monday – Friday, 8:30am – 5:30pm
Messages from San Francisco Health Plan may include information about:
- Your Health Matters member newsletters
- New or updated benefits and services
- How to better access your services
- Managed care tips to help you get the most out of your health care
- Health and wellness information