Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.

1(415) 547-7800 Contact Us

How to Keep Your Coverage

In-Home Support Services (IHSS) employee requirements to keep Healthy Workers HMO coverage are specific to your IHSS employer. Contact your IHSS employer to learn more about the requirements to keep your Healthy Workers HMO coverage.

For more information on Healthy Workers HMO enrollment or program eligibility, IHSS Public Authority employees should call 1(415) 243-4477.

Healthy Workers HMO whose coverage under the IHSS group contract has ended may be eligible for other coverage, including Medi-Cal and Covered California. For more information, the San Francisco Health Plan Enrollment team is available, by appointment, to discuss available options and to provide application assistance. To make an appointment with an enrollment specialist, please call 1(415) 777-9992.

Temporary, exempt as-needed employees of the City and County of San Francisco

As a temporary employee of the City and County of San Francisco, once you’ve enrolled in the Healthy Workers HMO program, your coverage will continue each benefit period as long as you meet eligibility criteria.

For more information on Healthy Workers HMO enrollment, program eligibility or continuing coverage once you are no longer eligible, call the Department of Human Resources at 1(628) 652-0865.

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