Important Contacts

Contact your Primary Care Provider (PCP) to:

  • Make an appointment
  • See a specialist

Call San Francisco Health Plan at 1(800) 288-5555 or email Customer Service to:

  • Change your Primary Care Provider (PCP)
  • Get a new member ID Card
  • Report a problem with your PCP or other health care services
  • Get help filling your prescriptions

If you have questions about eligibility or if you need help filling out the Healthy Workers HMO Enrollment Form and you are an IHSS Public Authority employee, call IHSS Public Authority at 1(415) 243-4477.

If you are an IHSS Consortium employee, call Homebridge at 1(415) 255-2079 or 1(800) 283-7000.

If you have questions about eligibility or if you need help filling out the Healthy Workers HMO Enrollment Form and you are a temporary exempt as-needed employee of the City and County of San Francisco, call the Department for Human Resources at 1(415) 557-4942.

San Francisco Behavioral Health Services at 1(415) 255-3737 or 1(888) 246-3333 toll free or 1(888) 484-7200 TDD/TTY, to:

  • Get mental health counseling
  • Access a substance abuse counselor

Vision Service Plan (VSP) at 1(800) 877-7195 to:

  • Get an eye exam or eyeglasses

If you are an IHSS employee and are eligible for dental services, call Liberty Dental Plan at 1(888) 703-6996 to:

  • Make an appointment with a dentist

Contact Med Impact to:

  • Get information about your pharmacy benefits

San Francisco Health Plan provides a TDD/TTY for people who are Deaf, Hard-of-Hearing or have Speech Disabilities, contact us at 1(415) 547-7830 or 1(888) 883-7347 toll-free.

Email San Francisco Health Plan Customer Service or call us at 1(800) 288-5555 with any questions, Monday through Friday, from 8:30am to 5:30pm.