Important Update: SFHP would like to inform members of recent news about federal data-sharing involving Medi-Cal member information in California. Learn more.

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Changing Doctors

It’s always best to keep the same doctor whenever possible so that he or she gets to know your health history and health care needs. But sometimes you may need to change your doctor.

Tips on Choosing your New Doctor

Ask yourself…

  • What neighborhood is best for you?
  • Do you want this doctor to be close to home, school, or work?
  • Is it easy to get to this doctor by car, MUNI, or BART?
  • Does this doctor and their office staff speak your language?
  • Does this doctor work with a hospital you like?
  • Does this doctor see children of all ages?

If you need help or have questions, call SFHP Customer Service at 1(415) 547-78001(800) 288-5555 (toll-free), or 711 (TTY), Monday–Friday, 8:30am–5:30pm.

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