Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.

San Francisco Health Plan: Quality, Care, Community
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Enrollment & Eligibility

Eligibility

Do I Qualify for Healthy Workers HMO?

Most independent In-Home Support Service (IHSS) employees in San Francisco who are recorded with IHSS as authorized to work for two consecutive months, and for at least 25 hours in one of those months, are eligible to apply for health care coverage through Healthy Workers.

If you are an IHSS Public Authority employee and want to find out if you’re eligible for the Healthy Workers HMO program, or to apply, contact the IHSS Public Authority at 1(415) 243-4477.

Temporary, exempt as-needed employees of the City and County of San Francisco: You may be eligible for the Healthy Workers HMO program if you are:

  • A temporary exempt employee with less than three (3) years of City service who has worked at least 450 hours during the twelve-month period ending the first date of the previous quarter; or
  • A temporary exempt employee with at least three (3), but less than six (6) years of City service who has worked at least 300 hours during the twelve-month period ending the first date of the previous quarter; or
  • A temporary exempt employee with six (6) or more years of City service who has worked at least 200 hours during the twelve-month period ending the first date of the previous quarter

To find out if you’re eligible for Healthy Workers HMO or to apply, contact the Department of Human Resources at 1(628) 652-0865.

Enrollment

How to Apply

In-Home Support Services (IHSS) employee requirements to keep Healthy Workers HMO coverage are specific to your IHSS employer. Contact your IHSS employer to learn more about the requirements to keep your Healthy Workers HMO coverage.

Contact Information

IHSS Public Authority
1(415) 593-8125
sfihsspa.org

Reason to Contact

  • If you joined Healthy Workers HMO as a provider for In-Home Supportive Services (IHSS)
  • Report change of address, phone number, or last name
  • Get program eligibility and enrollment information

San Francisco Department of Human Resources
1(628) 652-0865
sfgov.org

Reason to Contact

  • If you joined Healthy Workers HMO as a temporary, exempt as needed employee of the City and County of San Francisco
  • Report change of address, phone number, or last name
  • Get program eligibility and enrollment information
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