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How to Enroll in SFHP Care Plus

You can enroll in SFHP Care Plus beginning October 15, 2025.

If you get Medicare and later qualify for Medi-Cal—or if you have Medi-Cal and turn 65—you can sign up once you have both.

Starting in 2026, people with both Medicare and Medi-Cal (dual eligibles) can join or switch D-SNP plans every month.


How to Apply

Contact us today if you live in San Francisco County and:

  • You have Medicare and Medi-Cal coverage
  • OR

  • You will be turning 65 and qualify for Medicare and Medi-Cal

Our team of Medicare Specialists will answer any questions you may have and can help you get enrolled.

You can reach our Medicare Specialists by:

Phone

Call during business hours to speak with someone.

Online Form

Fill out an interest form to schedule an appointment.


Contact Information

SFHP Care Plus Medicare Specialists
Phone: 1(415) 727-2273, 1(888) 765-7327 (toll-free), or 711 (TTY)
Email: [email protected]
PO Box 194247
San Francisco, CA 94119

SFHP Care Plus Customer Service
Phone: 1(415) 539-2273, 1(833) 530-7327 (toll-free), or 711 (TTY)
Email: [email protected]

Hours:

  • October 1st – March 31st: 8:00am–8:00pm, seven days a week.
  • April 1st – September 30th: 8:00am–8:00pm, Monday-Friday and closed on Weekends.

We are closed on Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and Christmas.

SFHP Service Center
You can visit the SFHP Service Center for in-person help and information on health care options for you and your family. Our Enrollment Team is available, by appointment, to help with your Medi-Cal, CalFresh, Covered California, SF City Option, Healthy San Francisco, and many other programs.

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