A Teladoc® visit can be an easy way to get care without leaving home. With a little preparation, you can feel confident and get the most out of your appointment.

Here are some simple steps:

  1. Find a quiet space. Choose a spot with good lighting.
  2. Test your device. Make sure your phone, tablet, or computer is charged and able to connect to the internet.
  3. Have your information ready. Keep your medications, recent symptoms, and any questions written down.
  4. Join early. Logging in a few minutes ahead can reduce stress.

You deserve care that fits your life. Telehealth can save time, help you stay on track with your health, and support you even on busy summer days.

Learn more at Get 24/7 Care Anywhere with Teladoc.

More Help from SFHP

  • Customer Service: If you need help or have questions, call SFHP Customer Service at 1(415) 547-7800, 1(800) 288-5555 (toll-free), or 711 (TTY), Monday–Friday, 8:00am–5:00pm.
  • Interpreter Services: You can get an interpreter in-person or by phone for your health visits. When you make an appointment, ask for an interpreter at the same time.
  • Need a Ride? SFHP can help you get transportation to any medical appointment covered by Medi-Cal. Ask your provider or call Customer Service.
  • Interested in Medi-Cal Benefits? See if you or your family can get Medi-Cal through SFHP.

Learn more about your covered Medi-Cal benefits and services.