Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.

1(415) 547-7800 Contact Us





SFHP Care Plus Eligibility

If you have both Medicare and Medi-Cal, you can sign up for a Dual Eligible Special Needs Plan (D-SNP), also known as a Medi-Medi plan.
You may want to join SFHP Care Plus to:

  • Make it simpler to use your health insurance
  • Get extra benefits and services
  • Get personalized care and support

You are eligible for SFHP Care Plus if:

  • You have dual eligibility, which means you’re eligible for both Medicare Parts A and B and receive full Medi-Cal benefits*
  • You are:

    • 65 or older,
    • OR

    • Under 65 with a qualifying disability, such as:

      • Receiving Social Security Disability Insurance (SSDI) for at least 24 months
      • Having ALS or End Stage Renal Disease (ESRD)
  • You live in San Francisco County
  • You are a U.S. citizen or a lawful permanent resident

*Learn more about qualifying for Medi-Cal benefits at sfhp.org/qualify.


Low-Income Subsidy (LIS) Extra Help

Most Medi-Cal members qualify for the Low-Income Subsidy (LIS or Extra Help). LIS assists with Part D prescription drug costs.
If you are eligible for any of the programs below, you will qualify for extra help through LIS:

Qualified Medicare Beneficiary (QMB)
Specified Low-Income Medicare Beneficiary (SLMB)
Qualifying Individual (QI)

Joining SFHP Care Plus will automatically enroll you into the LIS program. Learn more about the Extra Help program at ssa.gov/medicare/part-d-extra-help.

Depending on your LIS eligibility, your 2026 cost share for Care Plus covered drugs are listed below:

LIS 1 LIS 2 LIS 3
Tier 1 – Preferred Generic $0 $0 $0
Tier 2 – Generic $5.10 $1.60 $0
Tier 3 – Preferred Brand $12.65 $4.90 $0
Tier 4 – Non-Preferred Generic and Brand $5.10 generic
$12.65 brand
$1.60 generic
$4.90 brand
$0
Tier 5 – Specialty $5.10 generic
$12.65 brand
$1.60 generic
$4.90 brand
$0
Tier 6 – Select Care $0 $0 $0

Speak with one of our SFHP Care Plus Medicare Specialists to get your questions answered.

You can fill out an online form or call us to make an appointment:

1(415) 727-2273, 1(888) 765-7327 (toll-free), or 711 (TTY)
October–December: Seven days a week, 8:00am–8:00pm
January–September: Monday, Tuesday, Thursday, and Friday, 8:00am–5:00pm; Wednesday, 8:00am–8:00pm

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