How to Enroll in SFHP Care Plus
You can enroll in SFHP Care Plus beginning October 15, 2025.
If you get Medicare and later qualify for Medi-Cal—or if you have Medi-Cal and turn 65—you can sign up once you have both.
Starting in 2026, people with both Medicare and Medi-Cal (dual eligibles) can join or switch D-SNP plans every month.

How to Apply
Contact us today if you live in San Francisco County and:
- You have Medicare and Medi-Cal coverage
- You will be turning 65 and qualify for Medicare and Medi-Cal
OR
Our team of Medicare Specialists will answer any questions you may have and can help you get enrolled.
You can reach our Medicare Specialists by:
Phone
Call during business hours to speak with someone.
Online Form
Fill out an interest form to schedule an appointment.
Contact Information
SFHP Care Plus Medicare Specialists
Phone:
Hours: October–December: Seven days a week, 8:00am–8:00pm
January–September: Monday, Tuesday, Thursday, and Friday, 8:00am–5:00pm; Wednesday, 8:00am–8:00pm
Email: [email protected]
PO Box 194247
San Francisco, CA 94119
SFHP Care Plus Customer Service
Phone:
Hours: We are open 8:00am-8:00pm, seven days a week from October–March.
We are closed on Saturdays and Sundays from April–September.
Email: [email protected]
SFHP Service Center
You can visit the SFHP Service Center for in-person help and information on health care options for you and your family. Our Enrollment Team is available, by appointment, to help with your Medi-Cal, CalFresh, Covered California, SF City Option, Healthy San Francisco, and many other programs.