Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.

San Francisco Health Plan: Quality, Care, Community
1(415) 547-7800 Contact Us
Find A Doctor Member Portal Login




SFHP Care Plus Member Materials

Below are electronic copies of material that will be mailed to you from SFHP.


Member Handbook (Evidence of Coverage)


Summary of Benefits


Provider Directory


List of Covered Drugs


Language Help Services


Nondiscrimination Notice


Notice of Privacy Practices

If you need help or have questions, call SFHP Care Plus Customer Service at 1(415) 539-2273, 1(833) 530-7327 (toll-free), or 711 (TTY).
We are open 8:00am – 8:00pm, seven days a week from October – March, closed on Saturdays and Sundays from April – September.
Email: [email protected]

SFHP Care Plus (HMO D-SNP) is an HMO plan with a Medicare and Medi-Cal contract. Enrollment in SFHP Care Plus depends on contract renewal.
×

Cookies Policy

We use cookies and other tools to make our website easier to use.

I understand I want to learn more