Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.

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Dental Services

Dental service eligibility for Healthy Workers HMO is specific to the In-Home Supportive Services (IHSS) employer. IHSS Public Authority employees receive dental services if they are a Healthy Workers HMO member for over six months. If you are an IHSS employee and are eligible for dental services, you can find a dentist by calling Liberty Dental Plan at 1(888) 703-6999.

Dental services covered may include:

  • Diagnostic & Preventive Care, such as exams, x-rays, and cleanings
  • Emergency Services for pain control
  • Restorative Services, such as fillings

Liberty Dental Plan can also answer other dental benefits questions, like how to change dentists, or how to file a grievance.

There are other special services offered such as root canals and gum treatments. Your dentist can advise you on the best course of treatment for your teeth, and can explain which services are allowed under your dental benefits program.

If you need help or have questions, call SFHP Customer Service at 1(415) 547-7800, 1(800) 288-5555 (toll-free), or 711 (TTY), Monday–Friday, 8:00am–5:00pm.

If you are a temporary, exempt as-needed employee of the City and County of San Francisco, dental services are not provided. For more information about this please call the Department of Human Resources at 1(628) 652-0865.

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