Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.

San Francisco Health Plan: Quality, Care, Community
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Mental Health Resources

For a mental health session

You can now use the phone or make video calls to reach therapy sessions and get help with medications from a psychiatrist when needed.

Carelon Behavioral Health 1(855) 371-8117
San Francisco’s community mental health programs are still open for mental health support. You can use the phone or make video calls to reach therapy sessions and get help with medications from a psychiatrist. Call 1(415) 255-3737 TDD 1(888) 484-7200

Hotlines if you need to talk with someone

  • Local Suicide Prevention: 1(415) 781-0500
  • National 24/7 Lifelines: Suicide Prevention 1(800) 273-8255 or text 838255
  • If you are being hurt by someone you live with: Call 1(800) 799-7233
  • The Mental Health Association of San Francisco offers a peer-run 24/7 support line at 1(855) 845-7415 or online chat at: mentalhealthsf.org

If you would like help because of drinking too much or using drugs call:

  • Treatment Access Program 1(800) 750-2727

Some tips for dealing with stress:

  • Take breaks from watching or reading the news
  • Stay in touch with supportive people in your life by phone, text or online groups
  • Take care of your body by eating healthy foods, exercising and getting sleep
  • Try not to drink more than 2 drinks with alcohol a day, or for people aged 60 and over, try not to drink more than one alcoholic drink a day
  • Call for help over the phone if your emotions make it hard for you to do the things you do daily

Read More »

More help for handling stress during the coronavirus pandemic:

  • Our partner, Carelon Behavioral Health has tips on how to care for yourself and your family during the coronavirus pandemic: Learn More »
  • myStrength is a self-help tool offered to SFHP members for free until September 2020. Learn More »
  • SAMHSA (Substance Abuse and Mental Health Services Administration) tips on handling your mental health:
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