Important Update: SFHP would like to inform members of recent news about federal data-sharing involving Medi-Cal member information in California. Learn more.

San Francisco Health Plan: Quality, Care, Community
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ID Cards

San Francisco Health Plan issues each Member an ID Card. When you get your Member ID Card, check all information to make sure it is correct. You may have a new ID Card mailed to you at no charge if:

  • Any information is incorrect
  • Your card is lost of stolen
  • You change your primary care provider
  • Your address or other information changes

Call SFHP Customer Service at 1(415) 547-7800, 1(800) 288-5555 (toll-free), or 711 (TTY), Monday–Friday, 8:30am–5:30pm.

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