It’s important to renew your Medi-Cal on time.
SFHP can help.
SFHP is here to help you and your family keep your Medi-Cal coverage, so you can get the care you need to stay healthy. It’s very important to renew your Medi-Cal so you don’t lose access to your health care.
Keep an eye on your mailbox for your renewal package. Don’t miss it! Your package will tell you how to submit information to keep your coverage. If you need help or have questions, we’ve got you covered.
SFHP Can Help You Renew
You can renew by mail, or through one of the three easy ways below:
1. Go to BenefitsCal.com
Visiting BenefitsCal.com is the best way to update your information and renew your coverage. If you don’t have an account yet, it’s fast and easy to make one.
2. Visit the SFHP Service Center
The SFHP Service Center team can help you renew your Medi-Cal in person or over the phone. Schedule a visit at sfhp.org/service-center.
3. Call & Get Support to Renew
Call the San Francisco Medi-Cal Office directly to renew your coverage at 1(855) 355-5757 (toll-free).
If you have questions or need support, SFHP Customer Service can help. Call SFHP Customer Service at
Keep Your Information Up to Date
Contact Information
Please make sure your email, phone number, and address are updated so we can reach you. You can update your contact information by going to BenefitsCal.com, visiting the SFHP Service Center, or calling SFHP Customer Service.
Or, you can call the San Francisco Medi-Cal office at 1(855) 355-5757 (toll-free).
Recent Life Changes
Don’t forget to update your information with any recent life changes that would affect your Medi-Cal eligibility.
These life changes include:
Getting Married
Getting Pregnant
Having a Baby
Starting a New Job
Change of Income
Change in Disability Status
Someone Moves into Your Household
Have Questions? We’re Here to Help
SFHP is here for you. We want to make sure you can keep your coverage. If you have any questions, please call SFHP Customer Service. Call SFHP at
Or, you can reach out to the San Francisco Medi-Cal Office at
Frequently Asked Questions
Visit BenefitsCal.com for an easy way to enroll in or renew your Medi-Cal, update your information, manage your benefits, and more. Or, call the San Francisco Medi-Cal Office directly at 1(855) 355-5757 (toll-free).
SFHP can help you enroll in or renew your Medi-Cal coverage. Visit the SFHP Service Center for help in person or over the phone. Go to sfhp.org/service-center to make an appointment.
If you have questions or need help, call SFHP at 1(415) 547-7800 or 711 (TTY), Monday–Friday, 8:30am–5:30pm.
Visit BenefitsCal.com for an easy way to enroll in or renew your Medi-Cal, update your information, manage your benefits, and more. Or, call the San Francisco Medi-Cal Office directly at 1(855) 355-5757 (toll-free).
SFHP can help you enroll in or renew your Medi-Cal coverage. Visit the SFHP Service Center for help in person or over the phone. Go to sfhp.org/service-center to make an appointment.
If you have questions or need help, call SFHP at 1(415) 547-7800 or 711 (TTY), Monday–Friday, 8:30am–5:30pm.
It’s important to update your information so SFHP and the San Francisco Medi-Cal office can reach you.
If you get a renewal packet or a letter asking for more information, please provide it. To quickly and easily update your information, go to BenefitsCal.com. Or, call the San Francisco Medi-Cal Office directly at 1(855) 355-5757 (toll-free).
SFHP can also help you update your information. Visit the SFHP Service Center for help in person or over the phone. Go to sfhp.org/service-center to make an appointment.
If you have questions or need help, call SFHP at 1(415) 547-7800 or 711 (TTY), Monday–Friday, 8:30am–5:30pm.
Yes. The fastest and easiest way to update your information is by going online to BenefitsCal.com. Or, call the San Francisco Medi-Cal Office directly at 1(855) 355-5757 (toll-free). SFHP can also help you update your information. Visit the SFHP Service Center for help in person or over the phone. Go to sfhp.org/service-center to make an appointment.
If you have questions or need help, call SFHP at 1(415) 547-7800 or 711 (TTY), Monday–Friday, 8:30am–5:30pm.
Yes. Update your information with any recent life changes in your household like getting married, having a baby, or starting a new job.
The fastest and easiest way to update your information is by going online to BenefitsCal.com. Or, call the San Francisco Medi-Cal Office directly at 1(855) 355-5757 (toll-free).
SFHP can also help you update your information. Visit the SFHP Service Center for help in person or over the phone. Go to sfhp.org/service-center to make an appointment.
If you have questions or need help, call SFHP at 1(415) 547-7800 or 711 (TTY), Monday–Friday, 8:30am–5:30pm.
Yes. It is important to renew your Medi-Cal to keep your coverage active. If you get a renewal packet or a letter asking for more information, please provide it. This will also help determine if you can get no-cost or lower-cost coverage.
The fastest and easiest way to update your information is by going online to BenefitsCal.com. When you make an account, you can also ask for text or email alerts about your coverage. Or, call the San Francisco Medi-Cal Office directly at 1(855) 355-5757 (toll-free).
SFHP can also help you update your information. Visit the SFHP Service Center for help in person or over the phone. Go to sfhp.org/service-center to make an appointment.
If you have questions or need help, call SFHP at 1(415) 547-7800 or 711 (TTY), Monday–Friday, 8:30am–5:30pm.
Yes. It is important to renew your Medi-Cal to keep your coverage active. If you get a renewal packet or a letter asking for more information, please provide it. This will also help determine if you can get no-cost or lower-cost coverage.
The fastest and easiest way to update your information is by going online to BenefitsCal.com. When you make an account, you can also ask for text or email alerts about your coverage. Or, call the San Francisco Medi-Cal Office directly at 1(855) 355-5757 (toll-free).
SFHP can also help you update your information. Visit the SFHP Service Center for help in person or over the phone. Go to sfhp.org/service-center to make an appointment.
If you have questions or need help, call SFHP at 1(415) 547-7800 or 711 (TTY), Monday–Friday, 8:30am–5:30pm.
Everyone has a different Medi-Cal renewal date. You can check your renewal date on BenefitsCal.com.
The letter from your county should come around the same time you have received similar letters in the past. For example, if your Medi-Cal renewal was due in April in past years, you should watch for a letter from your county in the 2 months before April.
If you no longer qualify for Medi-Cal, you may be able to get health coverage through Covered California. When you lose your Medi-Cal, you can enroll in a Covered California plan outside of the open enrollment period.
Our Service Center team can help you enroll in Covered California. They can also help you find other health programs that work for you. Visit sfhp.org/service-center to make an appointment and get help in person or over the phone.
If you need to update your address, SFHP can help. Call SFHP Customer Service and we will update your information for you.
It’s important that the San Francisco Medi-Cal office has your updated information, so you can continue getting important notices and information about your coverage.
We can update your new address with the San Francisco Medi-Cal office. Or, you can call them directly to provide your new address. Call the San Francisco Medi-Cal Office at 1(855) 355-5757 (toll-free).