Save time, money, and a trip to the pharmacy. If you have SFHP Healthy Workers HMO, you can now get your medicine sent to your home!

Getting your medicine mailed to you is an easy way to fill your supply for up to 90 days. This is a great option if you take medicine on an ongoing, routine basis to stay healthy.

How it Works

If you have a current prescription

  1. Call Prime Therapeutics at 1(800) 424-8274 (TTY 711) Monday – Friday, 5am – 4pm.
  2. Tell them the name of your medicine and current pharmacy.
  3. Prime Therapeutics will handle the rest.

For new prescriptions

  1. Ask your doctor to send your prescription to Prime Therapeutics Pharmacy.
  2. Your doctor can prescribe your medicine right to them. Your doctor can:

    • Call 1(800) 424-8274
    • Fax 1(888) 282-1349
    • ePrescribe to Prime Therapeutics Pharmacy LLC (Home Delivery, Salt Lake City), NPI 1609221647

You can call 1(800) 424-8274 to talk to a care coordinator about your prescriptions.

When to Call

Business hours:

Monday – Friday, 5am – 4pm.

After hours (for emergencies only):

Monday – Friday from 5pm – 5am.
Saturday and Sunday all day.

More Help from SFHP

  • Customer Service: If you need help or have questions, call SFHP Customer Service at 1(415) 547-7800, 1(800) 288-5555 (toll-free), or 711 (TTY), Monday–Friday, 8:30am–5:30pm.
  • Interpreter Services: You can get an interpreter in-person or by phone for your health visits. When you make an appointment, ask for an interpreter at the same time.
  • Need a Ride? SFHP can help you get transportation to any medical appointment covered by Medi-Cal. Ask your provider or call Customer Service.
  • Interested in Medi-Cal Benefits? See if you or your family can get Medi-Cal through SFHP.

Learn more about your covered Medi-Cal benefits and services.