Make sure your information is up to date.

Medi-Cal covers vital health care services for you and your family, including doctor visits, prescriptions, vaccinations, mental health care, and more. So, if you have Medi-Cal, make sure you renew it when it’s time.

Update your contact information:
Report any new changes to your name, address, phone number, and email address, so your county can contact you.

Check your mail:
Counties will mail you a letter about your Medi-Cal eligibility. You may need to complete a renewal form. If you’re sent a renewal form, submit your information by mail, phone, in person, or online, so you don’t lose your coverage.

Create or check your online account:
You can sign up to receive alerts on your case. Create or log into your account to get these alerts. You may submit renewals or requested information online.

Complete your renewal form (if you get one)
If you receive a renewal form, submit your information by mail, phone, in person, or online to help avoid a gap in your coverage.

If you have any questions or need help with your Medi-Cal, or if your Medi-Cal ended, please call the San Francisco Medi-Cal Office at 1(855) 355-5757 (toll-free).

If you have questions, check out our FAQ section to get answers: sfhp.org/renew.

More Help from SFHP

  • Customer Service: Our team can answer your questions about benefits and health services. Call 1(415) 547-7800, 1(800) 288-5555 (toll-free) or 1(415) 547-7830 TTY. Monday to Friday, 8:30am to 5:30pm.
  • Interpreter Services: You can get an interpreter in-person or by phone for your health visits. When you make an appointment, ask for an interpreter at the same time.
  • Need a Ride? SFHP can help you get transportation to any medical appointment covered by Medi-Cal. Ask your provider or call Customer Service.
  • Interested in Medi-Cal Benefits? See if you or your family can get Medi-Cal through SFHP.

Learn more about your covered Medi-Cal benefits and services.