Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.

1(415) 547-7800 Contact Us

Find a Pharmacy for Healthy Workers HMO

Search San Francisco Pharmacies Search All Pharmacies

Using this Pharmacy Locator tool, you can select a preferred pharmacy from over 400 Pharmacies in San Francisco and our five surrounding counties (Marin, Contra Costa, Alameda, Santa Clara, and San Mateo).

Members must show their San Francisco Health Plan Healthy Workers HMO Member ID Card to the pharmacy staff at their preferred pharmacy.

Please note that Laguna Honda Pharmacy is not in the pharmacy network.

For a list of 24 hour pharmacies in San Francisco, please click here.

*Medications for Medi-Cal Members to pick up in a pharmacy are covered by Medi-Cal Rx beginning in 2022. Please visit this page for details on the transition.

Mail Order Pharmacy

San Francisco Health Plan Healthy Workers HMO has added a mail order pharmacy, Prime Therapeutics Pharmacy, to the pharmacy benefit to provide our members with more options to get their medications.

Prescribers can submit new prescriptions through one of three ways:

  1. ePrescribe to Prime Therapeutics Pharmacy LLC (Home Delivery, Salt Lake City), NPI 1609221647
  2. Fax the prescription to 1(888) 282-1349
  3. Call the prescription in to 1(800) 424-8274
Prime Therapeutics Pharmacy

Business hours:

Monday – Friday from 5am – 4pm, Pacific Time (PT)

After hours (for urgent and emergency requests only):

Monday – Friday from 5pm – 5am, Pacific Time (PT)
Saturday – Sunday all day

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