Prior Authorization Requests
SFHP Pharmacy Prior Authorization Requests can be submitted by providers one of three different ways:
- Fax: Download a Prior Authorization Request Form and fax to 1(855) 811-9331 for both standard and urgent requests. Urgent requests should be clearly labeled “URGENT” at the top of the prior authorization request form.
- Call: Pharmacy Benefits Manager (PBM) PerformRx at 1(888) 989-0091 to submit a verbal request.
- Online: Submit using the Online Pharmacy Prior Authorization Request Form.
Effective January 1, 2015
The new Prescription Drug Prior Authorization Request Form is required for non-Medicare plans per DMHC regulations (Section 1300.67.241). *Please note the new form.
Prior Authorization Criteria
The following is a listing of SFHP prior authorization criteria that will be used to evaluate prior authorization requests. SFHP’s pharmacy prior authorization criteria are based on clinical monographs and National Pharmacy and Therapeutics (P&T) guidelines and has been approved by the SFHP Pharmacy and Therapeutics (P&T) Committee.
* Prior Authorization Criteria will be updated to reflect ongoing changes and is subject to change.
Downloadable SFHP Pharmacy Prior Authorization Criteria – last updated February 20, 2019.
Request for Formulary Modification
San Francisco Health Plan holds quarterly Pharmacy and Therapeutic (P&T) Meetings with committee members from the community to discuss any clinical updates or changes. Suggestions for formulary modification will be addressed. If you have a formulary suggestion, please fill out the Formulary Modification Request form and fax it to 1(415) 547-7819. Your recommendation will be addressed at the subsequent (P&T) meeting.