Contact Us

Customer Service

Phone: 1(800) 288-5555 or 1(415) 547-7800
Fax: 1(415) 547-7825
Contact Customer Service Form
TDD/TTY Customer Service: 1(888) 883-7347
24/7 Nurse Help Line: 1(877) 977-3397
Phone Hours: Monday-Friday, 8:30am – 5:30pm
Customer Service Lobby Hours: Monday-Wednesday and Friday
8:30am – 5pm; Thursday 8:30am – 3pm