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Does this {{ type }} Service Need Authorization?

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Authorization Guide

The search tool is for services to members in the CHN and UCS groups. For patients in other networks, contact the network directly for authorizations information.

Outpatient Out of Network Provider Always Needs Authorization

Contact medical groups network below for authorizations out of network.

Needs Authorization for SFN/CLN/UCS/SDN members

  • Any service performed by a provider not contracted with SF Health Plan.
  • Hospital Admissions
  • Skilled Nursing Facility
  • Post-Acute Care Facility
  • Select outpatient surgeries, procedures, infusions, and Durable Medical Equipment do not require authorization. Use the search tool for specific services.
  • Dental Anesthesia
  • Acupuncture » No referral needed
  • Non-emergency Medical Transportation (NEMT)
    From Home
     » Wheelchair van, gurney/litter van, ambulance, air ambulance transport for needed medical care, such as dialysis, medical appointments, and pharmacy.
  • Palliative Care » Service provided under the state SB1004 law to help people with serious illnesses live better with their disease.
  • Chiropractic Care » Chiropractic providers can be found through ASH Plans of California: call 1(800) 678-9133 or 1(877) 710-2746 TDD/TTY. No referral needed.
Always Covered
Without Authorization
  • Emergency Services
  • Urgent Services in Urgent Care Setting
  • Services related to HIV and other STIs, family planning (contraception), and pregnancy termination
  • Services for which the billing provider is capitated
  • Please contact Provider Relations at 1(415) 547-7818 ext. 7084 regarding claims for these services
  • Non-Medical Transportation
    Members can call SFHP Customer Service at 1(415) 547-7800 to access assistance with car, taxi and bus transport for needed medical care.

There might be exceptions to certain services that require an authorization, please verify by entering a code in the lookup tool.

Authorization Guide

The search tool is for services to members in the SFN medical group. For patients in other networks, contact the network directly for authorizations information.

The data in this lookup tool reflects whether a service requires authorization as of this day. If you need to find out whether a service required authorization on a specific date in the past, please contact Customer Service for assistance.

Outpatient Out of Network Provider Always Needs Authorization

Contact medical groups network below for authorizations out of network.

Needs Authorization for SFN medical group members

  • Any service performed by a provider not contracted with SF Health Plan.
  • Hospital Admissions
  • Skilled Nursing Facility
  • Post-Acute Care Facility
  • Select outpatient surgeries, procedures, infusions, and Durable Medical Equipment do not require authorization. Use the search tool for specific services.
  • Dental Anesthesia
Always Covered
Without Authorization
  • Emergency Services
  • Urgent Services in Urgent Care Setting
  • Services related to HIV and other STIs, family planning (contraception), and pregnancy termination
  • Services for which the billing provider is capitated
  • Please contact Provider Relations at 1(415) 547-7818 ext. 7084 regarding claims for these services
  • Non-Medical Transportation
    Members can call SFHP Customer Service at 1(415) 547-7800 to access assistance with car, taxi and bus transport for needed medical care.

There might be exceptions to certain services that require an authorization, please verify by inputting a code in the code looking up tool.

Authorization Guide

Members enrolled in SFHP Care Plus are delegated to North East Medical Services (NEMS) however, there are specific services that require authorization review by SFHP. The search tool is for services that require SFHP authorization review. For other services, please contact NEMS directly.

The data in this lookup tool reflects whether a service requires authorization as of this day. If you need to find out whether a service required authorization on a specific date in the past, please contact Customer Service for assistance.

Outpatient Out of Network Provider Always Needs Authorization

Contact medical groups network below for authorizations out of network.

Services Requiring Authorization from SFHP for Care Plus members

  • Major Organ Transplants
  • Home Based Palliative Care
  • Experimental/Investigational Services
  • Long Term Care
  • Community Based Adult Services
Always Covered
Without Authorization
  • Emergency Services
  • Urgent Services in Urgent Care Setting
  • Services related to HIV and other STIs, family planning (contraception), and pregnancy termination
  • Services for which the billing provider is capitated
  • Please contact Provider Relations at 1(415) 547-7818 ext. 7084 regarding claims for these services

There might be exceptions to certain services that require an authorization, please verify by entering a code in the lookup tool.

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Outpatient Services
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