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SFHP experienced an issue with claims reimbursement calculations this week. The issue caused a delay in weekly remittance that providers would expect for electronic deposit, or a check in the mail, by March 13th.
Please be confident that provider reimbursement is a very top priority. The issue was resolved on Thursday, March 13th, and payments should be resumed on Friday, March 14th. The routine schedule will be back by March 20th.
San Francisco Health Plan sends updates to providers via email. Updates are sent each month, with a maximum of one additional “Alert” at other times for urgent news. Fill out the form on the right to join our Provider Update newsletter list.
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