SFHP proudly provides care for our transgender community

We believe it is important to support the health and wellness of all people through our services, care, and partnerships across San Francisco. That’s why SFHP follows the World Professional Association for Transgender Health Standards of Care version 8 (WPATH SOC-8) for gender-affirming care.

As an SFHP member, you can get gender-affirming care to support your health.

SFHP Gender Affirming Care

SFHP covers all medically necessary gender-affirming surgical and non-surgical services, such as:

  • Hormone Replacement Therapy (HRT)
  • Mental and behavioral health care
  • Pre-Exposure Prophylaxis (PrEP)
  • STI testing and treatment
  • Surgery such as voice modification, chest reconstruction, and vaginoplasty

Talk with your primary care provider* (PCP) about gender-affirming care and referrals you may need.

Learn more about gender-affirming care at SFHP Benefits and Covered Services.

*Your primary care provider is the doctor, physician assistant, or nurse practitioner in charge of your health care.

More Help from SFHP

  • Customer Service: If you need help or have questions, call SFHP Customer Service at 1(415) 547-7800, 1(800) 288-5555 (toll-free), or 711 (TTY), Monday–Friday, 8:00am–5:00pm.
  • Interpreter Services: You can get an interpreter in-person or by phone for your health visits. When you make an appointment, ask for an interpreter at the same time.
  • Need a Ride? SFHP can help you get transportation to any medical appointment covered by Medi-Cal. Ask your provider or call Customer Service.
  • Interested in Medi-Cal Benefits? See if you or your family can get Medi-Cal through SFHP.

Learn more about your covered Medi-Cal benefits and services.