Medi-Cal services offer you extra help at no cost

Community Supports (CS) are special care services for SFHP Medi-Cal members. CS services can help you find housing and pay for home updates.

The new programs that start January 1, 2024, include:

  • Housing Deposits cover one-time move-in costs if you found a home through SFHP’s Housing Navigation Services.
  • Housing Tenancy and Sustaining Services help you to stay safe and keep your housing.
  • Environmental Accessibility Adaptations (or Home Changes) are changes to your home that will help you live safely and on your own. This can be:
    • Ramps
    • Stairlifts
    • Making doorways wider for wheelchair use
    • Making bathrooms and showers wheelchair accessible
  • Nursing Facility Transition helps when you live in a nursing facility and want to safely move and need support.

More CS services will be offered in the coming months.

Visit the Community Supports page to learn more. Talk with your primary care provider* (PCP) to see if you qualify.

*Your primary care provider (PCP) is your main doctor, physician assistant, or nurse practitioner.

More Help from SFHP

  • Customer Service: If you need help or have questions, call SFHP Customer Service at 1(415) 547-7800, 1(800) 288-5555 (toll-free), or 711 (TTY), Monday–Friday, 8:30am–5:30pm.
  • Interpreter Services: You can get an interpreter in-person or by phone for your health visits. When you make an appointment, ask for an interpreter at the same time.
  • Need a Ride? SFHP can help you get transportation to any medical appointment covered by Medi-Cal. Ask your provider or call Customer Service.
  • Interested in Medi-Cal Benefits? See if you or your family can get Medi-Cal through SFHP.

Learn more about your covered Medi-Cal benefits and services.