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Does this Medi-Cal Service Need Authorization?
(Select a program)
Authorization Guide
The search tool is for services to SFN, CLN, UCSF, and SDN members. For patients in other networks, contact the network directly for authorizations information.
The data in this lookup tool reflects whether a service requires authorization as of this day. If you need to find out whether a service required authorization on a specific date in the past, please contact Customer Service for assistance.
Outpatient Out of Network Provider Always Needs Authorization
Contact medical groups network below for authorizations out of network.
Needs Authorization for SFN/CLN/UCS/SDN members
- Any service performed by a provider not contracted with SF Health Plan.
- Hospital Admissions
- Skilled Nursing Facility
- Post-Acute Care Facility
- Select outpatient surgeries, procedures, infusions, and Durable Medical Equipment do not require authorization. Use the search tool for specific services.
- Dental Anesthesia
- Acupuncture » No referral needed
- Non-emergency Medical Transportation (NEMT)
From Home » Wheelchair van, gurney/litter van, ambulance, air ambulance transport for needed medical care, such as dialysis, medical appointments, and pharmacy. - Palliative Care » Service provided under the state SB1004 law to help people with serious illnesses live better with their disease.
- Chiropractic Care » Chiropractic providers can be found through ASH Plans of California: call 1(800) 678-9133 or 1(877) 710-2746 TDD/TTY. No referral needed.
Always Covered
Without Authorization
- Emergency Services
- Urgent Services in Urgent Care Setting
- Services related to HIV and other STIs, family planning (contraception), and pregnancy termination
- Services for which the billing provider is capitated
- Please contact Provider Relations at 1(415) 547-7818 ext. 7084 regarding claims for these services
- Non-Medical Transportation
Members can call SFHP Customer Service at 1(415) 547-7800 to access assistance with car, taxi and bus transport for needed medical care.
There might be exceptions to certain services that require an authorization, please verify by entering a code in the lookup tool.