SFHP members can get help for alcohol or drug addiction at no cost
Fentanyl is a very strong pain medicine that can be helpful for some people when it is prescribed by a provider for extreme pain. It can be very dangerous for others, especially when used in street drugs.
It’s important to use it carefully and always follow your doctor’s advice. Remember, if you have any questions about your medicine, always ask your doctor or pharmacist. They are there to help you stay safe and healthy.
People often have many questions about fentanyl, such as:
- Why do doctors use it if it’s so dangerous? Doctors use fentanyl because it is very good at controlling strong pain, especially when other drugs for pain can’t help. They watch their patients closely to make sure it’s used safely.
- Can you get addicted to fentanyl? Yes, like other opioids, fentanyl can be addictive. That’s why it’s important to use it only as your doctor prescribes.
- What should I do if I see someone having a bad reaction to fentanyl? If someone looks very sleepy, has trouble breathing, has blue lips, or you can’t wake them up, call 911 right away. These are signs of a possible overdose, and they need help fast.
How SFHP can help
If you’re an SFHP member, you have access to resources that can help you manage your prescriptions safely, understand more about medications like fentanyl, and get support if you need it.
Here are some options:
- 24/7 Behavioral Health Access Center (BHAC): If you feel you need help with alcohol or drug use, you can contact the BHAC helpline 24 hours a day, 7 days a week at 1(415) 255-3737 or 1(888) 246-3333 toll-free. If you are hearing-impaired, you may call the TDD line at 1(888) 484-7200. You do not need a referral.
- 24/7 SFHP Nurse Advice Line: If you have questions or concerns about medications or your health, you can speak to a nurse at any time. Call 1(877) 977-3397.
- Behavioral and Mental Health Services: If you or a loved one needs help with addiction, your primary care provider* (PCP) can offer a screening and brief counseling.
- Health education: Learn more about managing chronic pain with a fact sheet.
- Naloxone Access: Medi-Cal covers naloxone, the medication that can reverse an opioid overdose. If you do not have a prescription, you can still ask for the medication at a pharmacy. The pharmacist or your provider can teach you how to use it.
- Pharmacy Services: Get help from your providers on how to use your medications safely.
Learn more at SFHP Benefits and Covered Services.
Learn how to prevent an opioid overdose with naloxone at the California Department of Public Health.
*Your primary care provider (PCP) is your main doctor, physician assistant, or nurse practitioner.
