Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.

1(415) 547-7800 Contact Us

Quality and Performance Improvement at San Francisco Health Plan

San Francisco Health Plan (SFHP) designs and manages many programs that focus on improving the health of our members and their experience of care.

Our Goals:
  • Provide Universal Coverage
  • High Quality Care and Access to Care
  • Exemplary Service
  • Financial Viability for the Plan and the Safety Net

SFHP is committed to working with Providers to meet these goals. We have many initiatives in place to support patient-centered, high-quality care:

Please see the links for more information about our programs. If you have any questions about our Quality Improvement Program, please email Health Improvement or call 1(800) 288-5555.

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