Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.

1(415) 547-7800 Contact Us

Community Resources

The Provider Resource Guide is available to all San Francisco Health Plan Providers. The guide was designed to educate providers about community-based services and programs available to your patients. Though it covers a wide array of needs from adult day services and dental plans to tuberculosis screening and behavioral health, it is not a comprehensive list.

Please contact Provider Relations at 1(415) 547-7818 ext. 7084, 1(800) 288-5555  or email Provider Relations if you would like assistance in arranging referrals to community resources such as mental health and SUD treatment, developmental services, dementia, palliative care, dental, personal care services, and Long-Term Services and Support (LTSS).

Additional Resources:

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