Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.

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Overview of Provider Resources

Whether you want to check members’ eligibility, access our formulary or download clinical guidelines, we make it easy for our Providers to obtain information. Choose from the menu to access our online resources, tools and materials for Providers.

If you have an idea or suggestion for improving our Provider website or if there is a tool you would like to see online, please email Provider Relations or call 1(415) 547-7818 ext 7084.

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