Pharmacy Services
When you need medicine, your primary care provider* (PCP) can order it for you. To get medicine:
- Take your PCP’s prescription to a pharmacy
- Show your SFHP Member ID Card and your Medi-Cal ID Card.
You do not have to pay for medications covered by Medi-Cal Rx. To check if your medicine is covered, please visit Medi-Cal Rx or call
*Your primary care provider (PCP) is the doctor, physician assistant, or nurse practitioner in charge of your health care.
Pain Management
SFHP encourages providers to offer pain treatment that doesn’t always involve medications. There are many ways to treat your pain that are just as helpful, such as massage, acupuncture, and heat pads. Ask your PCP about what may be the best option for you.
Find a wellness class online or near you at SFHP Health and Wellness. There are also many community resources for pain management you can get for free or at a low cost.
Mail Order Pharmacy
SFHP members can get medicine delivered to their home through Sort Pak. Sort Pak is a mail order pharmacy that provides 24/7 access to pharmacists.
How to use the mail order pharmacy
If you have an active prescription with extra refills:
- Call 1(877) 570-7787 to transfer your medicine.
If you need a new prescription:
- Ask your doctor to send a new prescription to Sort Pak using this number: NCPDP/NABP 0524733
To learn more, visit sortpak.com or call 1(877) 570-7787.