Dear SFHP Members: Congress was unable to reach an agreement on funding for Fiscal Year 2026, and the federal government was shut down on October 1, 2025. While we do not know how long the shutdown will last, SFHP will continue its operations as normal. You can still access the care you need. We are committed to ensuring your access to care is not interrupted. If you encounter any issues, please contact SFHP Customer Service at 1(415) 547 7800 or toll-free 1(800) 288 5555 (TTY users can dial 711). We’re open Monday through Friday, from 8:00am to 5:00pm.
San Francisco Health Plan sends monthly updates to providers via email. You can access these updates through the archive list below. If you would like to receive provider updates or have a question about any of the updates, please email Provider Relations or call 1(415) 547-7818 ext 7084.
Updates are sent each month, with a maximum of one additional “Alert” at other times for urgent news.
