Mahalagang Update: Nais ng SFHP na ipaalam sa mga miyembro ang kamakailang balita tungkol sa isang potensyal na kaganapan sa pagbabahagi ng data ng pederal na kinasasangkutan ng impormasyon ng miyembro ng Medi-Cal sa California. Matuto Pa..

1(415) 547-7800 Makipag-ugnayan sa Amin

Provider Contacts

Provider Relations

Phone: 1(415) 547-7818 ext 7084
Fax: 1(415) 615-6450
Email: Provider Relations

Eligibility Verification

Secure Provider Website: Verify eligibility and PCP for any date of service
Interactive Voice Response System: 1(415) 547-7810
Phone: 1(800) 288-5555 or 1(415) 547-7800
Fax: 1(415) 547-7825
Email: Customer Service


Authorizations

Provider Login

Now, you can see the status of your claims and submit Prior-Authorization requests through our Provider Portal.

Phone: 1(415) 547-7818 ext 7080
Inpatient Phone for UCSF, DPH, SFCC, & ZSFG only: 1(415) 615-4525
Outpatient Fax Line: UCSF, DPH, Consortium Clinics & ZSFG Medical Groups Only 1(415) 357-1292
Inpatient Fax Line: UCSF, DPH, Consortium Clinics & ZSFG Medical Groups Only 1(415) 547-7822
All Other Medical Groups: Please click here
Email: [email protected]


Claims

Phone: 1(415) 547-7818 ext 7115
Phone Hours: Monday – Friday, 8:30am- 5:00pm PST
Fax: 1(415) 547-7827
Email: [email protected]
Address: Claims Department, P.O. Box 194247, San Francisco, CA 94119-4247


Long-term Services & Supports Liaison

SFHP’s LTSS Liaison helps facilitate addressing claims, payment inquiries, and care transition related concerns.
Email: [email protected]


Health Improvement and Clinical Quality

Phone: 1(415) 547-7800
Fax: 1(415) 615-4547
Email: [email protected]


Member Outreach

Phone: 1(415) 615-4254
Email: [email protected]

Health Education and Cultural Linguistic Services

Phone: 1(415) 615-5149
Email: [email protected]


Pharmacy

To Submit a Prior Authorization, Fax Completed Form to Magellan Rx: 1(855) 461-2778
To Contact Magellan Rx by Phone: 1(800) 424-4331
SFHP Pharmacy Line: 1(415) 547-7818 ext 7085
Email: [email protected] (providers and pharmacies only)

Contracts

Phone: 1(415) 547-7818 ext 7084
Email: Provider Relations

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