Kính gửi Quý vị Hội viên SFHP: Quốc hội đã không thể đạt được thỏa thuận về ngân sách cho Năm tài chính 2026, và chính phủ liên bang đã đóng cửa vào ngày 1 tháng 10. Mặc dù chúng tôi không biết việc đóng cửa sẽ kéo dài bao lâu, SFHP sẽ tiếp tục hoạt động bình thường. Bạn vẫn có thể tiếp cận dịch vụ chăm sóc sức khỏe cần thiết. Chúng tôi cam kết đảm bảo quý vị không bị gián đoạn khi sử dụng dịch vụ. Nếu quý vị gặp bất kỳ vấn đề nào, vui lòng liên hệ với Dịch vụ Khách hàng của SFHP theo số 1(415) 547-7800 hoặc số điện thoại miễn phí 1(800) 288-5555 (người dùng TTY có thể gọi 711). Chúng tôi làm việc từ Thứ Hai đến Thứ Sáu, từ 8:00am đến 5:00pm.

1(415) 547-7800 Liên hệ

Medi-Cal Mental Health Benefits

Medi-Cal managed care plans are responsible for specific non-specialty mental health services. These services include individual and group mental health evaluation and treatment, psychological testing, certain outpatient services to include laboratory drugs, supplies, supplements, and psychiatric consultation. Carelon Behavioral Health manages mild-to-moderate behavioral health benefits and behavioral health therapy (BHT) benefits for all SFHP Medi-Cal members.

Mild to moderate mental health benefits include:

  • Individual and group mental health evaluation and treatment (psychotherapy)
  • Psychological testing, when clinically indicated to evaluate a mental health condition (prior authorization required)
  • Outpatient services for the purpose of monitoring drug therapy
  • Psychiatric consultation
  • Outpatient laboratory, drugs, supplies, and supplements
  • Evaluation for autism spectrum disorder
  • BHT for those under 21 diagnosed with Autism Spectrum Disorder

To refer a member for mental health services, call Carelon’s toll-free Access Line at 1(855) 371-8117.

Carelon Provider Search
PCP Referral Process Summary for PCP Office Staff
PCP Flier
Non-Specialty Mental Health Outreach and Education Plan 2025
Non-Specialty Mental Health Utilization Assessment 2024

ABA/BHT Referral Form – English
(Use this form if there is a known diagnosis and/or problem behavior indicating BHT/ABA Referral)
ABA/BHT Referral Form – Chinese
ABA/BHT Referral Form – Russian
ABA/BHT Referral Form – Spanish
ABA/BHT Referral Form – Tagalog
ABA/BHT Referral Form – Vietnamese

PCP Referral to Carelon Form (English)
PCP Referral to Carelon Form (Chinese)
PCP Referral to Carelon Form (Russian)
PCP Referral to Carelon Form (Spanish)
PCP Referral to Carelon Form (Tagalog)
PCP Referral to Carelon Form (Vietnamese)

Care Management Referral to Carelon Form (English)
Care Management Referral to Carelon Form (Chinese)
Care Management Referral to Carelon Form (Russian)
Care Management Referral to Carelon Form (Spanish)
Care Management Referral to Carelon Form (Tagalog)
Care Management Referral to Carelon Form (Vietnamese)

Behavioral Health Treatment for Autism Flier (English)
Behavioral Health Treatment for Autism Flier (Chinese)
Behavioral Health Treatment for Autism Flier (Russian)
Behavioral Health Treatment for Autism Flier (Spanish)
Behavioral Health Treatment for Autism Flier (Tagalog)
Behavioral Health Treatment for Autism Flier (Vietnamese)

SFHP/Carelon Behavioral Health Member FAQ (English)
SFHP/Carelon Behavioral Health Member FAQ (Chinese)
SFHP/Carelon Behavioral Health Member FAQ (Russian)
SFHP/Carelon Behavioral Health Member FAQ (Spanish)
SFHP/Carelon Behavioral Health Member FAQ (Tagalog)
SFHP/Carelon Behavioral Health Member FAQ (Vietnamese)

Services for specialty mental health conditions and alcohol and drug abuse are provided by San Francisco Behavioral Health Services (SF BHS). To refer a member for specialty mental health services, call SF BHS at 1(888) 246-3333.

Please contact SFHP’s Provider Relations Department at 1(415) 547-7818 ext 7084 if you have any questions.

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