Free Telemedicine Benefit
With Teladoc®, you can talk to a doctor in minutes, not hours or days like you would at the ER, urgent care, or with your PCP.
When You Can’t See Your PCP
You can talk with a doctor from anywhere using your phone, smartphone app, or your computer. With our FREE service, Teladoc®, you can get care from a doctor for simple, non-emergency problems.*
A Teladoc® doctor can treat simple problems like:
- Back & Joint Problems
- Urinary Discomfort
- Colds
- Flu
- Vomiting & Diarrhea
- Red, Itchy Eyes
- Skin Rashes
- And More
Register with Teladoc®
You have three easy ways to register with Teladoc®:
- At their website: teladoc.com/sfhp
- Download a Teladoc® mobile app by clicking on the app buttons
- Call Teladoc® at 1(800) 835-2362. If the language you are most comfortable speaking is other than English, you should call Teladoc®.
Complete Your Medical History
To complete the registration process, you must fill out a medical history form. This form must be completed prior to requesting a doctor and needs to be updated each year. The Teladoc® doctor will review your medical history prior to talking with you.
Make an Appointment
You can request to speak with a doctor from the comfort of your home wherever you have phone or internet access for FREE. Doctors are California Board Certified, many with over 20 years of experience. Talk to a doctor by phone in the language you speak. Doctors are available any time day or night. Find out more at Teladoc® or by calling 1(800) 835-2362.
You can call our Nurse Help Line anytime to talk to a trained registered nurse who can help answer your health care questions. This service is free and available to you in your language. Call at 1(877) 977-3397.
*Kaiser members and some members who also have Medicare coverage are not eligible for Teladoc® services.