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Prescription and many over the counter medicines are part of your health plan benefits. When you need medication, your doctor will prescribe it. Adult immunizations are also available at the pharmacy.

To get the medication, be sure to tell your healthcare provider that you have a preferred pharmacy so your prescriptions can be sent to the correct pharmacy location. To find a participating pharmacy, look in your Provider Directory or view the pharmacy listings online at You can also call San Francisco Health Plan Customer Service at 1(415) 547-7800 or 1(800) 288-5555 toll free.

To get your medications, show your San Francisco Health Plan Member ID Card to the pharmacy staff at your preferred pharmacy. Check the Medi-Cal Evidence of Coverage and Disclosure Form for more information about your prescription drug benefits. Medi-Cal members have no financial responsibility for medications covered under their pharmacy benefit.

In addition to the pharmacies located in San Francisco that are listed in our online Provider Search Tool, you have access to over 300 more pharmacies in our five surrounding counties (Marin, Contra Costa, Alameda, Santa Clara, and San Mateo). If you are traveling away from the Bay Area and need to access your prescription benefit, most pharmacies nationwide will be able to call the phone number on the back of your Member ID Card to request an emergency out-of-area authorization.